Service Delivery Policy

By clicking the “Submit Request” button, you consent and agree to the following terms: Upon placing your remote online notarization order and completing payment, an enlisted notary public from OnlineNotaryUSA.com will send you an email containing a link and session ID to join a live remote notarization session. During the Remote Online Notarization live session, your identity will be verified, credentials authenticated through Knowledge-Based Authentication (KBA), and the notarial act will be completed. Afterward, your notarized document will be delivered to the email address you provided during registration. In cases where service delivery is delayed or disrupted due to circumstances beyond our control—such as natural disasters, technological failures, network issues, or unavoidable interruptions—the notary public will start the service as soon as normal conditions are restored. When the platform is operational, you will receive an email with a rescheduling link for a remote online notarization live session, allowing you to select a new date and time based on availability.